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147/I, Green Road, Gulshan Avenue, Panthapath, Dhaka

Privacy Policy

Privacy Policy

 

Crown Castle Limited is committed to safeguarding the privacy and confidentiality of its clients, visitors, and partners. This Privacy Policy outlines how we collect, use, manage, and protect personal information. You consent to the terms detailed in this Privacy Policy by accessing our website or utilizing our services. 

Scope of the Policy

This Privacy Policy applies to all services, websites, and communications offered by Crown Castle Limited. It governs how personal and non-personal data is handled, regardless of the method of collection (e.g., website interactions, direct communications, or third-party tools).  

Information We Collect

  1. Personal Information:

We collect personal data that you voluntarily provide when:  

– Filling out online forms or applications.  

– Subscribing to newsletters or marketing communications.  

– Contacting us through email, phone, or in person.  

Examples include:  

– Full name, email address, phone number, and mailing address.  

– Payment details, where applicable, for transactional purposes.  

– Employment-related details if you apply for a job with us.  

  1. Non-Personal Information:

We automatically collect non-personal data during your interaction with our website, including:  

– Browser type, device information, and operating system.  

– IP address, geographic location, and referral sources.  

– Behavioral patterns such as pages visited, time spent, and clickstream data.  

  1. Project and Preference Data:

When engaging with our real estate or project management services, we may collect:  

– Project goals, specifications, and preferences.  

– Communication history related to project execution. 

 

How We Use Your Information

 

  1. Service Delivery:

– To process your inquiries, execute contracts, and deliver requested services.  

– To ensure seamless management of real estate or related projects.  

 

  1. Personalized Communication:

– To send updates, service announcements, and promotional content.  

– To notify you about changes to our terms or policies.  

 

  1. Website Enhancement and Analytics:

– To optimize user experience through behavior analysis.  

– To monitor and address technical issues on our platform.  

 

  1. Compliance and Legal Obligations:

– To meet regulatory requirements and respond to lawful requests.  

– To enforce terms of service and protect our legal rights.  

 

  1. Research and Development:

– Aggregate anonymized data to analyze trends, improve services, and develop new solutions.  

 

 

Information Sharing and Disclosure

 

  1. With Trusted Third Parties: 

We may share your information with service providers or partners assisting in:  

– Payment processing, hosting, and website maintenance.  

– Project execution and third-party vendor collaboration.  

 

All third parties are contractually obligated to maintain data confidentiality.  

 

  1. Legal and Security Requirements:  

Information may be disclosed when:  

– Required by law, legal process, or regulatory authorities.  

– Protecting the rights, property, or safety of Crown Castle Limited, its users, or others.  

  1. Business Transactions:

In the event of a merger, acquisition, or sale of assets, personal data may be transferred to the acquiring entity.  

 

Data Protection Measures

  1. Advanced Security Protocols:

We employ robust measures, including encryption, secure servers, and regular system audits, to prevent unauthorized access, misuse, or loss of data.  

  1. Access Control:

Only authorized personnel have access to personal information, ensuring minimal exposure to sensitive data.  

 

  1. Data Retention Policy: 

We retain information only for as long as it is necessary to fulfill its original purpose or comply with legal requirements. Data no longer required is securely deleted or anonymized.  

 

 

Your Privacy Rights

  1. Access and Portability:

– You may request access to the personal information we hold about you.  

– In certain cases, you may request a copy of your data in a portable format.  

 

  1. Rectification and Erasure:

– Request correction of inaccurate or incomplete information.  

– Request deletion of your data unless it must be retained for legal purposes.  

 

  1. Objections and Restrictions: 

– Opt-out of marketing communications by following the unsubscribe link or contacting us directly.  

– Request restrictions on how your information is processed under specific circumstances.  

 

  1. Complaint Resolution:

If unsatisfied with how your data is managed, you may lodge a complaint with the relevant data protection authority.  



Cookies and Tracking Technologies

 

What Are Cookies?

Cookies are small text files stored on your device to enhance website functionality and track user behavior.  

 

How We Use Cookies:

– To remember your preferences and improve usability.  

– To measure website traffic and gather analytics data.  

– For targeted marketing campaigns and tailored user experiences.  

 

Managing Cookies:

You can control or disable cookies through your browser settings. Note that disabling cookies may impact website performance.  

 

Third-Party Websites  

 

Our website may link to external platforms or services. Crown Castle Limited is not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before interacting with their services.  




International Data Transfers  

 

If you are located outside Bangladesh, your information may be transferred to and processed in Bangladesh or other countries where our service providers are located. By using our services, you consent to such data transfers, which comply with applicable legal standards.  




Policy Updates 

 

We reserve the right to update or modify this Privacy Policy to reflect changes in our practices, services, or regulatory obligations. Revisions will be posted with an updated effective date, and significant changes may be communicated directly to users.